The University of Texas at Dallas

How to File Claims

Mail all prescription drug receipts for providers outside of Prime Therapeutics, medical and hospital bills to the address below. Make sure the following information is included with the bills (some of the information may be printed on the bills, others you may need to provide):

Patient Information:
  • Name
  • Date of Birth
Insured Student Information:
  • Name
  • Address
  • Social Security Number
  • Name of school student attends

File claims within 30 days of Injury or first treatment for a Sickness or as soon as reasonably possible. Bills should be received by the Company within 90 days of service. Bills submitted after one year will not be considered for payment except in the absence of legal capacity.

Submit All Claims and Inquiries to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

BCBSTX Customer Service: (800) 521-2227
Medical Providers Call: (800) 451-0287
All Other Calls: (855) AHP-CARE or (855) 247-2273